Repair and recycle


Phone not working properly? Try the following:

These simple steps can help in a majority of cases.


Reset the device

1. Switch off the device. 2. Remove the battery. 3. After a few seconds, replace the battery, and switch on the device.

Reset settings

  • Restore the original factory settings as explained in the user guide.

Update software

  • Make sure your device is running the latest software.
  • For downloads and assistance, go to www.nokiausa.com/softwareupdate.
  • Remember to back up your contacts and data before updating.

Common problems



Warranty



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